Get in Touch

We’re here to help with any questions about our women’s clothing, shoes, and jewelry collection. Reach out and we’ll respond promptly.

Send Us a Message

    Email Us

    Customer Service

    hello@thekarenscott.com

    We respond within 24-48 hours

    Visit Us

    Karen Scott

    427 Market Street, Suite 210
    Philadelphia, PA 19106
    United States

    Support Hours

    Monday – Friday
    9:00 AM – 6:00 PM EST

    Saturday – Sunday
    Closed

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    Frequently Asked Questions

    How can I track my order?
    All orders placed through our collection are fulfilled by Amazon. You’ll receive tracking information directly from Amazon via email once your order ships. You can also track your order through your Amazon account.
    What is your return policy?
    Returns are handled through Amazon’s standard return policy. Most items can be returned within 30 days of receipt. Visit your Amazon account to initiate a return or exchange.
    Do you offer petite and plus sizes?
    Yes! Karen Scott offers an extensive range of sizes including petite and plus size options across our tops, pants, sweaters, and dresses. Use the size filters when browsing our collection to find your perfect fit.
    How do I find the right size?
    Each product page includes detailed size charts and measurements. We recommend referring to these guides and reading customer reviews, which often include helpful fit feedback. If you’re between sizes, many customers find our pieces run true to size.
    Can I purchase Karen Scott items in stores?
    Karen Scott is available at select Macy’s locations and online through our official collection. For the widest selection and best availability, we recommend shopping our complete online collection.

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